How can we help you?
Getting Started
New to PingPoint 360? Start here for the basics.
12 Articles
Account & Billing
Manage your subscription, profile, and circles.
8 Articles
Safety Features
How to use SOS, Crash Detection, and Place Alerts.
15 Articles
Device Setup
Pairing your phone, watches, and Tile trackers.
10 Articles
Popular Questions
How do I add a new member to my Circle?
What happens when I press the SOS button?
How accurate is the real-time tracking?
Can I use PingPoint 360 on multiple devices?
Still need a hand?
Our support team is available 24/7 to help you keep your family safe.